Reference

Terms Conditions That Keep Things Clear

These terms set out what you agree to when you open an account and use our lobby. Access is available where local law permits, and by continuing you confirm that you've read and accepted what's written here.

Account EligibilityWallet & Payment UseDANA · OVO · GoPaySession & Activity RulesJurisdiction Applies
vit55 Terms Conditions That Keep Things Clear
HOW WE HANDLE YOUR DATA

Account Security and Data Practices

We keep your personal and financial data under standard encryption in transit and at rest. Here's how the main areas of data handling work across your account.

Account Data Retention We hold your registration data and transaction history for as long as your account is active and for the period required by applicable regulations after closure. You may request a data summary via support.
Cookie Use We use session cookies to keep you logged in and functional cookies to remember your lobby preferences. No tracking cookies are set without your consent during account setup.
Wallet Verification When you link DANA, OVO, or GoPay, we verify that the wallet name matches your registered account. This one-time step protects against unauthorised withdrawals and keeps payouts moving to the right account.
Requesting Changes To update your registered details or request data deletion, contact support with your account ID. Changes to payment-linked information go through a verification step before they take effect.
REACH OUR TEAM

How to Contact Us About These Terms

Questions about what these terms mean for your account? Our support team handles policy queries alongside general account help. Reach us through the channels below — we'll point you to the right clause or escalate where needed.

Live Chat Open the chat widget inside your account dashboard. Available during our published support window for account and policy questions including wallet and eligibility queries.
Email Support Send your terms-related question to our support address. Include your registered account ID so we can locate your record and respond with the right context.
Help Centre Our help centre covers common terms questions — eligibility, wallet linking, session rules, and how to request an account review. Check there first for quick answers.

Questions About Your Rights and Obligations

These are the questions we hear most often about account terms, eligibility, and data. If yours isn't here, our support team can work through it with you.

Account registration is open to adults where access is permitted under local law. You confirm your eligibility when you complete registration. We do not accept accounts from jurisdictions where access is restricted.

No. Your linked e-wallet — whether DANA, OVO, or GoPay — must be registered in your own name. Wallets registered to another person will be flagged during verification and the deposit held pending review.

Depending on the breach, we may suspend access temporarily or close the account permanently. We'll notify you by email and explain what triggered the action. You can respond through our support channel within the stated review window.

Contact our support team with your account ID and a data request. We'll compile your registration details, transaction history, and any communication records and deliver them to your registered email address.

We update terms when services or regulations change. We display a notice in your account dashboard before changes take effect. Continued use of the lobby after that notice counts as your acceptance of the revised terms.

Applicable law depends on your location. Where local law applies and conflicts with any part of these terms, local law takes precedence. Access to our lobby is available only in regions where it is permitted under applicable regulations.
Reference

Terms & Conditions

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.